Why we publish the billing units and not a price

Affected square footage by room and by material. Drywall removal measured in linear feet and height. Insulation by square foot. Carpet and pad by square yard. Hardwood by square foot, with specialty drying priced separately.

Equipment is billed per unit per day, and the day count is set by readings, not by a package. Daily monitoring is a line item because somebody has to take the readings and adjust placement.

Category. Category 3 water means removal, bagging, disinfection and often a dumpster, which is a different job from drying clean water.

Class. Class 4 means specialty drying on plaster, hardwood, concrete or brick, which takes longer and needs different equipment.

Access. A fourth-floor walk-up with no elevator adds labor hours. So does a basement packed to the ceiling that has to be inventoried and moved.

We will not quote a price over the phone for a loss nobody has seen, and we will not start work on an estimate that has no measurements behind it.

If the loss grows once the assembly is open, work stops and the scope is re-authorized. A scope that changes without your signature is not a scope.

We document to a scope an adjuster can read. We do not negotiate the settlement, we do not tell you a claim is approved, and we do not bill a carrier directly unless the carrier agrees in writing.