How this site handles what you send us

Water Damage Removal Brooklyn is a referral service operating in Brooklyn, New York. We are not a restoration contractor and we do not perform the remediation work ourselves. We take the details of a loss and pass them to licensed contractors who can respond to it.

You can reach us at waterdamageremoval237@gmail.com or by post at 6901 3rd Ave, Brooklyn, NY 11209.

When you submit the request form we collect the name, callback number, the address and unit of the loss where you provide one, a description of what is wet, and the page you submitted from. Nothing else is collected and there are no analytics scripts, advertising pixels or tracking cookies on this site.

If you call the number on the page, the call is routed through a call tracking provider so the source of the call can be attributed. That provider records the calling and called number, the time and duration of the call, and may record the conversation for quality and dispute review.

The details are used for one purpose, getting a contractor to the loss. The submission is sent to our intake team's messaging system and, where a routing webhook is configured, to the service network that dispatches the work. Contractors who receive the referral see the details needed to respond.

We do not sell the submission as a standalone list, and we do not add you to a marketing list. We may disclose information where the law requires it, or to protect against fraud or misuse of this site.

Submissions and call records are kept for as long as needed to handle the loss, document the referral, and meet recordkeeping obligations, then deleted or archived. You can ask us to show you what we hold about you, correct it, or delete it, by writing to waterdamageremoval237@gmail.com from the number or address you used. We answer those requests and we do not charge for them.

Changes to this policy are published on this page with a new effective date. Questions about anything on this page go to the same address.